Return policy

The goods ordered on our site can be returned within 10 days of receipt of shipment (in compliance with the procedure for return).

The product must be new, unused, undamaged in any way and with remittance documents (bill + quality certificate together with any other document received together with the jewel) in the original. The package of the product must be also returned in the same conditions described above.

If the product you bought proves not to be in accordance with the specifications shown on the website and in our offer, you can ask for refund and repayment.

This return policy does not apply to the jewels which correspond to the specifications given on the site and found in your order.

All special orders are non-refundable.

Special orders are products created on custumer request according to his specifications, as well as engraved.

Return procedure:

Return address

Str. NUFARULUI nr.30
CONT: RO11 BTRL 0050 1202 4911 46XX
TEL. 0730 330 925

Send your package via the same courier company! Transport and insurance costs shall be beared by you.

Please ensure correct sealing of the package, because we will not be responsible for loss or damage in transit.

After the product is received, it will be checked.

Note that any product that is worn, has customer name engraved or is damaged in any way, may not be returned under any circumstances.

Once your return has been received in good condition the money will be deposited directly into your account or will be sent by mail to those who paid in cash-on-delivery.